{"id":21101,"date":"2025-04-07T22:31:57","date_gmt":"2025-04-07T20:31:57","guid":{"rendered":"https:\/\/manantialdeoro.fin.ec\/?page_id=21101"},"modified":"2025-04-11T18:21:47","modified_gmt":"2025-04-11T16:21:47","slug":"denuncias","status":"publish","type":"page","link":"https:\/\/manantialdeoro.fin.ec\/?page_id=21101","title":{"rendered":"Denuncias"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21101\" class=\"elementor elementor-21101\">\n\t\t\t\t<div class=\"elementor-element elementor-element-714ee14 e-flex e-con-boxed e-con e-parent\" data-id=\"714ee14\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8d68b2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a8d68b2\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RECLAMOS, QUEJAS Y DENUNCIAS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdda74d e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"cdda74d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-153747f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"153747f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"box-sizing: inherit; border: 0px; font-size: 2rem; font-weight: 500; margin: 0px 0px 20px; outline: 0px; padding: 0px; vertical-align: baseline; clear: both; color: #231f20; line-height: 1.1; font-family: Heebo, sans-serif; background-color: #f7f3f5; text-align: center;\"><span style=\"box-sizing: inherit; color: #c82e33;\">Te facilitamos las cosas !<\/span><\/h3><h3 style=\"box-sizing: inherit; border: 0px; font-size: 2rem; font-weight: 500; margin: 0px 0px 20px; outline: 0px; padding: 0px; vertical-align: baseline; clear: both; color: #231f20; line-height: 1.1; font-family: Heebo, sans-serif; background-color: #f7f3f5; text-align: center;\"><span style=\"box-sizing: inherit; color: #c82e33;\">Elije la opci\u00f3n que te sea mas c\u00f3moda y recuerda que tu denuncia ser\u00e1 tratada con confidencialidad<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cc3365 e-flex e-con-boxed e-con e-parent\" data-id=\"5cc3365\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1947de4 e-con-full e-flex e-con e-child\" data-id=\"1947de4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-084d6b4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"084d6b4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">POR QUE ES IMPORTANTE DENUNCIAR?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b933e62 e-grid e-con-full e-con e-child\" data-id=\"b933e62\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-921a4a6 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"921a4a6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Permite que las autoridades investiguen y sancionen a los responsables.<\/li><li>Ayuda a prevenir futuras infracciones o incumplimientos<\/li><li>Protege a la comunidad.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd92fbf e-con-full e-flex e-con e-child\" data-id=\"bd92fbf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a0c76e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8a0c76e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CANALES DE DENUNCIAS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2543522 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2543522\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Buz\u00f3n de denuncias:<\/strong><ul><li>Descarga el formulario y entr\u00e9galo en Atenci\u00f3n al cliente.\u00a0<em><strong><a href=\"https:\/\/manantialdeoro.fin.ec\/wp-content\/uploads\/2025\/04\/FID-REG-003-Formulario-de-Quejas-y-Reclamos-o-denuncias-R1.pdf\" target=\"_blank\" rel=\"noopener\">Disponible aqu\u00ed<\/a><\/strong><\/em>.<\/li><li>Llena el formulario con la informaci\u00f3n del hecho.<\/li><li>Deposita el formulario en el buz\u00f3n.<\/li><\/ul><\/li><li><strong>Denuncia web:<\/strong><ul><li>Accede a <a href=\"https:\/\/manantialdeoro.fin.ec\/?page_id=21101\">Denuncias<\/a>.<\/li><li>Completa el formulario online con la informaci\u00f3n del hecho.<\/li><\/ul><\/li><li><strong>Denuncia telef\u00f3nica:<\/strong><ul><li>Llama al<em><strong> (02) 5002222 ext. 113<\/strong><\/em>\u00a0e indica que deseas realizar una denuncia.<\/li><li>Un operador te ayudar\u00e1 a registrar la denuncia y te dar\u00e1 un c\u00f3digo para seguimiento.<\/li><\/ul><\/li><li><strong>Denuncia por correo electr\u00f3nico:<\/strong><ul><li>Env\u00eda un correo a denuncias@manantialdeoro.fin.ec con la palabra \u00abDENUNCIA\u00bb en el asunto.<\/li><li>Describe el hecho, las personas involucradas, fechas y lugares.<\/li><li>Adjunta cualquier evidencia que tengas.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-639d401 e-flex e-con-boxed e-con e-parent\" data-id=\"639d401\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7953779 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7953779\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"box-sizing: inherit; border: 0px; font-size: 2rem; font-weight: 500; margin: 0px 0px 20px; outline: 0px; padding: 0px; vertical-align: baseline; clear: both; color: #231f20; line-height: 1.1; font-family: Heebo, sans-serif; background-color: #f7f3f5; text-align: center;\"><span style=\"color: #c82e33;\">FORMULARIO DE QUEJAS, RECLAMOS Y DENUNCIAS<\/span><\/h3><h3 style=\"box-sizing: inherit; border: 0px; font-size: 2rem; font-weight: 500; margin: 0px 0px 20px; outline: 0px; padding: 0px; vertical-align: baseline; clear: both; color: #231f20; line-height: 1.1; font-family: Heebo, sans-serif; background-color: #f7f3f5; text-align: center;\">\u00a0<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f19b24d elementor-widget elementor-widget-text-editor\" data-id=\"f19b24d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f21119-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"21119\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F21101#wpcf7-f21119-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"21119\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f21119-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> N\u00famero de identificaci\u00f3n<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"identificacion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"identificacion\" \/><\/span> <\/label>\n<\/p>\n<p><label> Nombres<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span> <\/label>\n<\/p>\n<p><label> Correo electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"correo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"correo\" \/><\/span> <\/label>\n<\/p>\n<p><label> Ingrese informaci\u00f3n sobre el hecho<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"hecho\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"hecho\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Nombres del presunto responsable<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"responsable\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"responsable\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Testigos del hecho<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"testigo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"testigo\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Inserte el archivo adjunto (.pdf)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"archivo\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"application\/pdf\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"archivo\" \/><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acepta\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acepta\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><b>AVISO LEGAL SOBRE DATOS PERSONALES<\/b><br>Los datos personales proporcionados en este formulario los trataremos con el  car\u00e1cter confidencial \u00fanicamente para el an\u00e1lisis y procesamiento de la informaci\u00f3n contenida en el mismo, bajo est\u00e1ndares de seguridad y medidas de protecci\u00f3n implementadas. Al completar y entregar este formulario, autoriza a la cooperativa para tratar los datos suministrados, verificarlos, enviar noticias y publicidad conforme la Pol\u00edtica de Protecci\u00f3n de Datos Personales disponible en nuestra p\u00e1gina web.  El env\u00edo de este formulario implica que comprende, acepta y se obliga con todos los t\u00e9rminos, condiciones y pol\u00edticas institucionales para la protecci\u00f3n de datos personales. No nos hacemos responsables por informaci\u00f3n incorrecta, incompleta o falsa proporcionada. Si tiene alguna duda sobre este documento, ac\u00e9rquese a la agencia m\u00e1s cercana o remita un correo a <b>delegadopdp@manantialdeoro.fin.ec<\/b> para el consentimiento.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RECLAMOS, QUEJAS Y DENUNCIAS Te facilitamos las cosas ! Elije la opci\u00f3n que te sea mas c\u00f3moda y recuerda que [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-21101","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=\/wp\/v2\/pages\/21101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21101"}],"version-history":[{"count":66,"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=\/wp\/v2\/pages\/21101\/revisions"}],"predecessor-version":[{"id":21173,"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=\/wp\/v2\/pages\/21101\/revisions\/21173"}],"wp:attachment":[{"href":"https:\/\/manantialdeoro.fin.ec\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}